Last updated: September 14, 2026

At Devsart Solutions (devsartsolutions.com), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our IT services.

Please read this policy carefully. By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information:

• Full name
• Email address
• Phone number
• Company name and job title
• Location and billing address
• Any information you provide through our contact or enquiry forms

Technical Information:

• IP address and browser type
• Pages visited and time spent on our website
• Referring URLs and search terms
• Device type and operating system
• Cookies and usage data collected through analytics tools

We collect this information when you:

• Fill out a contact or enquiry form on our website
• Subscribe to our newsletter
• Request a consultation or quote
• Engage with us via email, phone, or social media
• Browse our website (technical data collected automatically)

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2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Deliver IT solutions, consultancy, and project work
• Send project updates, proposals, and relevant communications
• Process payments and manage billing
• Send newsletters or marketing emails (only with your consent)
• Improve our website, services, and user experience
• Analyse website traffic and user behaviour via analytics tools
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties under any circumstances.

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3. Legal Basis for Processing (GDPR)

For users in the United Kingdom and European Union, we process your personal data on the following legal bases:

• Contract: to fulfil our obligations to you as a client
• Legitimate Interests: to improve our services and communicate relevant updates
• Consent: for marketing emails and newsletter subscriptions
• Legal Obligation: where required by applicable law

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4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site.

Types of cookies we use:

• Essential Cookies — required for the website to function properly. These cannot be disabled.
• Analytics Cookies — used to collect anonymous data about how visitors interact with our website (e.g. Google Analytics, Google Tag Manager).
• Marketing Cookies — used to track visitors across websites for advertising purposes (only where applicable).

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

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5. Third-Party Services

We work with trusted third-party service providers to operate our business effectively. These may include:

• Google Analytics and Google Tag Manager (website analytics)
• Email marketing platforms (for newsletter delivery)
• Payment processors (for billing and invoicing)
• Cloud hosting and infrastructure providers
• Project management and communication tools

These third parties are contractually obligated to keep your information secure and may not use it for any purpose other than providing services to us.

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6. International Data Transfers

Devsart Solutions operates from both Lahore, Pakistan and London, United Kingdom. Your data may be processed in either location. Where data is transferred internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

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7. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These include:

• SSL encryption on our website
• Secure access controls for internal systems
• Regular security reviews and updates
• Limited access to personal data on a need-to-know basis

While we take every reasonable precaution, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

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8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is typically retained for a period of 5 years following project completion for legal and accounting purposes.

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9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing — request that we limit how we use your data
• Right to Data Portability — request your data in a portable format
• Right to Object — object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent — withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

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10. Children’s Privacy

Our website and services are intended for business professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

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11. Third-Party Links

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

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12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

For significant changes, we will notify existing clients directly via email where appropriate.

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13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Devsart Solutions
Email: info@devsartsolutions.com
Phone (Pakistan): +92 311 004 3525
Phone (UK): +44 734 297 1158
Website: https://devsartsolutions.com
Lahore, Pakistan | London, United Kingdom